Your sector is undergoing rapid change. Think, for example, of the effect of the market, the switch to a demand-driven market and the necessity for more efficient day-to-day management. All of which requires an ICT partner who understands the problems you face and can supply solutions for the management of care processes across departments and functions. Inter Access is such a partner. With Roger van Boxtel in our Supervisory Board and Robin Linschoten in the Advisory Council, we have a clear vision of developments within the care sector. In addition, we have a wealth of experience in the realisation of institution-wide systems.
Inter Access focuses within the care and welfare field on both private and public parties:
Inter Access’ vision of the developments in this sector is also expressed in our twice-yearly magazine InPublic.
Consumers of care and patient organisations are demanding insight into the quality of care, transparency concerning results and an effective organisation. Innovation and quality care are improving the care actually given. More effective working also makes care more affordable, shortens waiting times and speeds up financial settlements. Care insurers want to have the information available to them to buy in care at the right price, with the right quality, at the right place and within the desired ‘delivery term’. With this information, they can not only stay in profit, but also advise consumers of care and offer them insurance subject to the best conditions. This lays the basis for finding and binding customers. Care providers must operate in a transparent manner and supply care more quickly, at a good price and quality, on the basis of benchmarking by DBCs. The government has developed the present system of funding and remuneration in order to stimulate the effect of the market. In order to earn a high position on the preferred supplier list of the care insurer and consumers, it is essential to increase the efficiency of your operations. Central to this is the availability of management information. In addition, cooperation with other suppliers in the chain is increasing, and mergers are regularly taking place. Customers are also becoming ever more independent and demanding. This requires great efforts, in an environment in which competition is increasing.
In order to successfully live up to your challenges, you need ICT systems which provide a demand-driven approach. Systems which provide you with insight, from every conceivable angle, into the ups and downs of the care consumer. The system must also guarantee the safe and effective exchange of information through the once-only, unambiguous registration of all parties within the care chain. Inter Access can supply a range of solutions for this. Together with our business partner, Oracle, we use ICT as an ‘enabler’, for example in the integral support of secondary operating processes (ERP) and as a communication platform for intramural and transmural data exchange. Furthermore, we believe that high performance in care can also be achieved by working differently, and more creatively. Automation relieves the pressure of work only partly, particularly in routine tasks. But how routine is care? By switching attention to people and their non-routine work, such as discovering, learning, cooperating, innovating and leading, Inter Access helps the care sector to achieve significantly better performance. Inter Access calls this the High-Performance Workplace.
Inter Access has experience and contacts in virtually every field within the care and welfare sector:
A good example of our innovative capability is our Care for Youth Signalling System, which we developed together with the Municipality of Helmond. The Care for Youth system is aimed at early signalling and coordination of children at risk between the ages of 0 to 23 years. This is an internet application to which local help services are affiliated, whereby they know that they are dealing with one and the same child/family.