Inter Access has developed an application in which one institution has a coordinating role and ensures that everyone knows which institution is active with a specific request for assistance and for what reason.
To support the youth network regarding warnings from field workers of possible child abuse, the municipality of Helmond (and in the meantime also the municipality of Eindhoven) have chosen to introduce a detection system for young people: Zorg voor Jeugd (Care for Youth). The system, developed in the framework of Operatie Jong (Operation Young), is meant for the early detection of children at risk, aged from 0 to 23.
The realisation of a digital youth follow-up system (Care for Youth system) for the province of North Brabant and its municipalities, in order to improve active information exchange, agreements on care coordination and mutual cooperation. Aim: defragmentation of youth policy.
Inter Access has developed an application in which one institution has a coordinating role and ensures that everyone knows which institution is active with a specific request for assistance and for what reason. The system reports to a social worker that one or more colleagues are working with the same young person. At the moment a young person or a parent and child reports to one of the involved institution, the personal data are entered. This is automatically linked through to the Care for Youth system and if the child is already known to the system, a report is mailed directly on which other institutions are already working with the child. Extra functionalities are also added to this such as urgency codes and historical data.
The applications and tools used for the development of the application are:
The Municipality of Helmond selected Inter Access based on the price/performance ratio and the experience Inter Access has with customer follow-up systems. In the meantime, the Municipality of Eindhoven has joined the project as well. Moreover, 39 municipalities within the province of North Brabant are preparing an agreement regarding care coordination and mutual cooperation. Once this is completed, they will purchase and implement the Care for Youth detecting system from Inter Access.
An assessment, performed by an external office within the municipality of Helmond, has shown the following results:
www.helmond.nl