Apollo 13 is an interactive simulation game in which participants take on the role of Nasa. Their assignment is to guide the Apollo capsule safely back to earth. This is a pragmatic way to strengthen their insight in processes, the way they collaborate in teams and the way they deal with agreements. Any resulting improvement issues can be applied directly in their daily processes. Apollo 13 originally applied to ITIL processes, but you can also have the game tailored to other tasks and skills to professionalise your ICT organisation and better guide it based on quality.
The simulation game will at least provide you with the following: