You are looking for possibilities to increase the quality and improve the efficiency of your ICT environment. Further automation of routine tasks enables this by proactive control and a reduction of manual, human interventions. Inter Access has the necessary expertise for automated management and has extensive experience with three solutions: ITSM Lite, Service Monitoring and Identity & Access Management.
ITSM Lite is a complete set of management tools and an approach for software configuration/implementation to support Identity Management, Service Management and Network and Systems Management. This solution is aimed at the mid-market and the high-end segment and helps you to automate management, to better guide based on quality and to support ICT processes.
Service Monitoring is a set of best-of-breed tools and a methodology which enables the ICT organisation to integrally manage ICT services and report on the quality of the services. This solution 'desegregates' the ICT organisation, provides high-quality, flexible services for the end user organisation and reduces the downtime.
Identity & Access Management is a vision, an architecture and a set of best-of-breed management tools to identify role profiles for information access and to automate tasks with regards to user profiles. The implementation can be tailored to your information security and HR policy. This makes it easy to meet compliancy regulations and reduces both your HR and your ICT management costs.